Professional Services
Through our Professional Services model, Housing Navigator Massachusetts aims to remove barriers to affordable housing information across the Commonwealth, increasing public access to data and empowering individuals and organizations with the actionable information they need.
Service Philosophy
Housing Navigator Massachusetts transforms complex, fragmented affordable housing data into actionable information and intuitive solutions. Our services are built through active collaboration with trusted partners—renters, service providers, property owners, advocates, researchers, and policymakers—to ensure they directly empower individuals and organizations to navigate housing challenges across the Commonwealth.
Compliance with Affirmative Fair Housing Marketing and Outreach:
- Simplify and standardize the affordable housing search for residents, whether you are on a fixed income or make over $100,000 a year
- Provide accurate, real-time information about affordable rental listings
- Support property owners and managers who maintain up-to-date listings and promote housing opportunities to increase the visibility of available units
- Provide secure, structured access to aggregated rental listings data and analytical insights for researchers
Core Public Services
Search Engine
A centralized, user-friendly digital platform to search for affordable rental listings across Massachusetts
- Searchable listings with verified eligibility criteria
- Map-based search with filters (bedrooms, affordability, eligibility and availability)
- Actionable listings, including FCFS, short waitlists, and lotteries
- Mobile-friendly design available in multiple languages
Training & Onboarding
Housing Navigator MA supports property owners and managers by streamlining listing processes and increasing unit visibility on the search engine.
- Listing of affordable units on the HNMI's public search engine
- Data quality checks to ensure accurate and complete listings
- Onboarding and training for different staff roles
Public Dashboard
Our Affordable Housing Supply Dashboards are a go-to resource visualizing what we have so we can build what we need.
- Number of total affordable units & properties
- Affordability: How rent is determined
- Bedroom Mix & Age-Restriction: Who are they for?
- Context of people who need affordable housing
Join Our Mission
Whether you are seeking housing, you are a property owner, or you want to support our work, there are many ways to be part of creating a more equitable housing future in Massachusetts.