Welcome to the Housing Navigator Help Center
Find written answers to common questions and how to search our listings below
If you are in a crisis situation, see Massachusetts Emergency Services
Are you are an owner or developer? See resources to help you
How do I use the Housing Navigator?
Get started with our search tool with these quick tutorials on searching, filtering, viewing, and sharing listings
What will the rent be?
Monthly rent in an affordable unit will often fall into one of two different affordability types. One is where the rent is based on your income, while the other is a fixed affordable rent. You may also want to check out our video on income eligibility.
What am I eligible for?
Boston’s Income Restricted Housing Guide has more written information on the topic. It’s geared toward Boston but many of the concepts and terms are the same anywhere in the state.
What is available?
Learn the difference between Waitlists, Lotteries, and First Come, First Served units
What does Verified mean?
You can also find information about current affordable housing opportunities at Metrolist or MassHousing. If you are looking for affordable homeownership please visit MyMassHome. You may also want to contact your regional Housing Consumer Education Center.
Accessible affordable rentals, previously listed on MassAccess, are now listed here. You may also want to contact your local Independent Living Center.